Shipping policy

At Kidshe, we aim to deliver your orders quickly and safely.

Our Trusted Courier Partners:

  • Amazon Shipping
  • Delhivery
  • ST Courier

Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

Delivery Time

Estimated delivery times may vary depending on location:

  • Within Tamil Nadu: 2–4 business days
  • Other parts of India: 4–7 business days

Delivery timelines may be affected by weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be clearly shown at the time of checkout.

Occasionally, we may offer free shipping promotions on selected orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to track your shipment.

Delivery Issues

If your order has not arrived within the expected time frame, please contact us and our team will assist you in resolving the issue.

Contact

Kidshe
Mobile: 8807342979
Email: kidshe26@gmail.com

Return Shipping Charges

If a customer requests a return due to reasons such as a change of mind, incorrect size selection, or any other customer preference, the return shipping charges will be borne by the customer.

The applicable return shipping charges will be deducted from the refund amount or collected separately, as applicable.

For returns due to wrong, damaged, defective, or incorrect products received, Kidshe will review the issue and, where applicable, arrange the return shipping at no additional cost to the customer.

Customers must contact Kidshe before sending any product back. Unauthorized returns sent without prior confirmation may not be accepted.

Undelivered / Returned Packages

Customers are responsible for providing accurate and complete contact and delivery information, including their name, address, phone number, and other required details.

If a package cannot be delivered due to:

  • Incorrect or incomplete address or contact information provided by the customer
  • Incorrect or unreachable phone number
  • Customer being unavailable or not responding to the delivery agent
  • Customer refusing or declining to accept the package
  • Failure to receive the package after repeated delivery attempts
  • Any other reason attributable to the customer

the package may be returned to Kidshe by the courier.

In such cases, the applicable return-to-origin (RTO) / return shipping charges and any additional courier charges will be borne by the customer and may be deducted from the refund amount.

If the customer requests the package to be re-shipped, the applicable shipping charges must be paid by the customer before re-dispatch.

Kidshe will not be responsible for delays or non-delivery resulting from incorrect information, customer unavailability, or failure to respond to the courier.

Customers are requested to ensure that they provide a valid phone number and complete delivery address and remain available to receive the package.